Critical Success Factors

For your organisation:

  • Commitment from Senior Management and the Board of Directors.

  • On-going communication and awareness.

  • Clear, authorised reporting structure for the receipt of reports.

  • Commitment to investigate all tip-offs.

  • Buy-in from all stakeholders.

  • Aligning the initiative with the values and ethos of your organization.

The Service Provider:

  • Trained call centre agents.

  • Guaranteed anonymity, absolute security of information.

  • Trust and credibility.